Published: 11 September 2026
Last reviewed: 11 September 2026
MGA Reviews is committed to accurate, fair and responsible reporting. This policy explains how individuals and organisations can make an editorial complaint, request a right of reply or appeal an editorial decision.
Corrections and complaints
A correction request concerns a specific factual error. An editorial complaint may concern material inaccuracy, unfair presentation, failure to distinguish fact from allegation or opinion, a significant undisclosed conflict, misrepresentation of a response or unjustified intrusion into privacy.
Submitting a complaint
Send complaints to [email protected] with your name, organisation and role where relevant, the page URL, the disputed statement or conduct, supporting evidence, requested resolution and your connection to the subject.
Review process
We aim to acknowledge substantive complaints within seven working days. A complaint will normally be reviewed by an editor who was not the sole author of the disputed material. We aim to provide an outcome within 30 calendar days, although complex matters may take longer.
Outcomes may include no change, an amendment, correction, clarification, editor’s note, update, published response or removal in exceptional circumstances. Disagreement with accurate reporting is not, by itself, grounds for removal.
Right of reply
People and organisations subject to material criticism may request an opportunity to respond. A response must be relevant, proportionate and factual. We may edit it for length, clarity, legal risk or repetition while preserving its substantive meaning. A right of reply does not provide editorial control.
Appeals
An internal review may be requested within 14 calendar days. Explain why the decision was incorrect, what relevant evidence was overlooked and the requested outcome. Appeals are reviewed by the Chief Editor or, where the Chief Editor is directly involved, by the founder.
Abusive or repetitive complaints
We may limit correspondence involving threats, harassment, abuse, repeated complaints already addressed or attempts to obstruct legitimate reporting. New material evidence will still be considered.